Contact Us

We're happy to help! At Squish & Surprise, we want you to have a positive shopping experience. If you have questions about our products, shipping, an existing order, or a return, please reach out to us.

Customer Support

Email: tera9284@msn.com

For order-related questions, please include your order number and a brief description of how we can help. If you're reporting a damaged or incorrect item, photos may help us resolve the issue more quickly.

Shipping and Order Questions

Our estimated delivery time is 9–14 business days. If your order hasn't arrived within the estimated delivery window or your tracking information needs clarification, please email us with your order number.

Returns and Refunds

For return or refund requests, please review our Return and Refund Policy and contact us by email. We'll help you understand the next steps.

Response Time

We aim to respond to customer inquiries as promptly as possible. Response times may vary during busy periods.

Thank you for choosing Squish & Surprise! We appreciate your business and look forward to helping you.

Squish & Surprise
Website: https://p40rmp-0e.myshopify.com/