Terms of Service

Last updated: October 19, 2026

Overview

Welcome to Squish & Surprise! Throughout these terms, “we,” “us,” and “our” refer to Squish & Surprise. We operate this online store and website, including all related information, products, and services, to provide you with a convenient shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service and our applicable store policies. If you do not agree, please do not use our website or services.

1. Online Store Terms

By using our store, you confirm that you are legally able to enter into a binding agreement or have permission from a parent or legal guardian to use the store.

You agree not to use our products or website for unlawful purposes or violate any applicable laws while using our services.

2. Products and Descriptions

We make reasonable efforts to display our products, colors, designs, and descriptions accurately. However, actual colors and appearances may vary depending on your screen, lighting, product variation, or manufacturer.

Some products, including mystery squishies and surprise items, may be selected at random. Unless a listing specifically promises a particular design, color, or item, individual variations are not guaranteed.

Product descriptions, specifications, and included items should be reviewed before placing an order. We reserve the right to correct inaccurate descriptions, errors, or omissions.

3. Pricing and Availability

All prices are displayed in the currency indicated at checkout unless otherwise stated. Prices, promotions, and product availability may change without notice.

We may limit quantities, discontinue products, or correct pricing and listing errors. If an order is affected by a significant pricing or availability error, we will take appropriate steps to contact you and resolve the issue.

4. Orders and Payments

When you place an order, you agree to provide accurate billing, shipping, and contact information.

An order confirmation does not necessarily mean an order has been accepted in every circumstance. We reserve the right to cancel or refuse orders where permitted by law, including in cases of suspected fraud, unauthorized transactions, or product availability issues.

Payments are processed through the payment methods offered at checkout. You are responsible for ensuring that your payment information is accurate and authorized.

5. Shipping and Delivery

We offer shipping options and delivery estimates displayed on our website or at checkout. Estimated delivery times are not guaranteed and may be affected by supplier processing, carriers, weather, customs, or other circumstances outside our control.

Please review our Shipping Policy for additional information about processing times, delivery estimates, and shipping arrangements.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy and applicable law.

Please review that policy before placing an order. If an item arrives damaged, defective, or incorrect, contact us so we can help resolve the issue.

Nothing in these terms limits any consumer rights that cannot legally be excluded.

7. Product Safety and Use

Our products are intended to be used according to their descriptions and manufacturer instructions. Customers are responsible for reviewing product details, age recommendations, and safety warnings before use.

Some products may not be suitable for young children. Products containing magnets or small components must be used according to their stated age recommendations and safety instructions.

Unless expressly stated otherwise, our products are not medical devices and are not intended to diagnose, treat, or prevent any medical condition.

8. Intellectual Property

All content on this website, including store text, logos, graphics, and website design, is owned by or licensed to the applicable rights holder and is protected by relevant intellectual property laws.

You may not copy, reproduce, distribute, or commercially use our content without permission, except where permitted by law.

Third-party product names and trademarks belong to their respective owners. Their appearance on our website does not necessarily imply sponsorship or affiliation.

9. Third-Party Services and Links

Our store may use third-party services, payment processors, suppliers, and links to external websites. These services may be subject to their own terms and privacy policies.

We are not responsible for the content or practices of independent third-party websites. Your use of third-party services is subject to their applicable terms.

10. Errors and Changes

Information on our website may occasionally contain typographical errors, inaccuracies, or omissions, including product details, prices, promotions, shipping estimates, and availability.

We reserve the right to correct errors, update information, and modify or discontinue products or services as permitted by law.

11. Prohibited Uses

You may not use our website to engage in unlawful activity, violate others' rights, submit fraudulent orders, transmit malicious software, interfere with website security, or misuse our services.

We may restrict or terminate access to our services when necessary to protect our store, customers, or legal rights.

12. Disclaimer and Limitation of Liability

To the extent permitted by law, our website and services are provided subject to applicable warranties and legal requirements. We do not guarantee uninterrupted or error-free website access.

Nothing in these terms excludes or limits liability, warranties, or consumer rights that cannot legally be excluded or limited. Any permitted limitation applies only to the extent allowed by applicable law.

13. Indemnification

To the extent permitted by law, you agree not to misuse our services or violate these terms in a way that causes legally recoverable losses or claims against us. This provision does not remove any rights or protections you have under applicable law.

14. Governing Law

These Terms of Service are governed by applicable laws of the United States and the state whose law properly applies to the business and transaction, without limiting mandatory consumer protections that apply in your location.

15. Changes to These Terms

We may update these Terms of Service from time to time. The revised version will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance only to the extent permitted by applicable law.

16. Contact Information

If you have questions about these Terms of Service, please contact:

Squish & Surprise
Email: tera9284@msn.com
Website: https://p40rmp-0e.myshopify.com/

Thank you for shopping with Squish & Surprise!